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REAL RESULTS

How we turn data problems
into competitive advantage

A selection of engagements across industries — each one a real challenge, solved with rigorous analytics and close collaboration.

All Financial Services Retail & eCommerce Product & SaaS NGOs Entertainment Healthcare
Financial Services Lagos · 2024

Reducing loan default rates with predictive credit scoring

A mid-tier microfinance institution was relying on manual credit assessments, leading to a 19% default rate. We built a machine learning credit-scoring model drawing on 40+ behavioural and transactional variables.

What we delivered
Predictive ML model with 88% accuracy on holdout data
Power BI risk dashboard for loan officers
Automated monthly portfolio health reports
↓34% Default rate
88% Model accuracy
6wks To delivery

"Xorus gave us a model we could actually explain to regulators. The dashboard changed how our credit committee operates."

— Head of Credit Risk, Microfinance Institution
Retail & eCommerce Accra · 2024

Inventory forecasting for a fast-growing e-retailer

A leading Pan-African e-commerce platform was experiencing 23% stock-out rates during peak seasons, costing them millions in lost sales. We built a demand forecasting engine integrated directly into their warehouse workflow.

What we delivered
SKU-level demand forecasting model (12-week horizon)
Automated reorder triggers via warehouse API
Seasonal trend dashboard for buying team
↓71% Stock-outs
↑18% Revenue
30d First insights

"We went into peak season with confidence for the first time. Xorus built something our ops team actually uses every single day."

— COO, Pan-African eCommerce Platform
Product & SaaS London · 2023

Cutting churn by 40% with behavioural analytics

A B2B SaaS startup serving African SMEs was losing 8% of its subscriber base monthly. Leadership had no visibility into which users were at risk until they had already cancelled. We built a full churn prediction and intervention system.

What we delivered
Churn propensity model with 14-day early warning
Product engagement scoring per user segment
CS team alert dashboard integrated with HubSpot
↓40% Monthly churn
14d Early warning
3.2× ROI on project

"Our CS team now reaches out to at-risk accounts before they even think about leaving. That shift alone has been transformational."

— VP Product, B2B SaaS Company
NGO & Non-Profit Nairobi · 2024

Impact measurement framework for an education NGO

A regional education NGO operating across 6 countries was struggling to quantify programme impact for donor reporting. Data was spread across field offices with no unified view. We designed and built their entire impact data infrastructure from scratch.

What we delivered
Unified data warehouse across 6 country offices
Donor-facing impact dashboard (public & private views)
Automated quarterly donor reports (PDF + web)
6 Countries unified
↑60% Donor retention
$2M+ New funding raised

"For the first time, we could walk into a donor meeting and show — not just tell — what our programmes achieve. It changed everything."

— Executive Director, Education NGO
Entertainment & Media Lagos · 2023

Audience intelligence for a streaming platform

A growing African streaming platform had rich viewing data but no system to act on it. Content acquisitions were based on gut feel, and subscriber growth had plateaued. We built an audience intelligence layer to drive both content strategy and personalisation.

What we delivered
Viewer segmentation model (12 behavioural clusters)
Content performance analytics dashboard
Acquisition ROI model per content category
↑27% Watch time
↓22% Content waste
12 Audience segments

"We stopped guessing what our audience wanted. Xorus showed us exactly who was watching what — and why. Our content budget works twice as hard now."

— Head of Content Strategy, Streaming Platform
Healthcare Abuja · 2024

Operational analytics for a hospital network

A private hospital group with 4 facilities had no unified view of patient flow, bed utilisation, or staff efficiency. Decisions were made from end-of-month reports that arrived too late to act on. We built a real-time operational analytics system.

What we delivered
Real-time bed & patient flow dashboard (4 sites)
Staff scheduling optimisation model
Monthly executive KPI report (automated)
↑31% Bed utilisation
↓19% Patient wait time
4 Sites connected

"We can now see what's happening across all four hospitals at once. Patient care improved because our team isn't flying blind anymore."

— Medical Director, Private Hospital Group

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